Terms and Conditions
We offer top-quality products at a discounted price. We clean and test all of our products before shipping. Each of our clients can trust that they are receiving our best prices upfront.
We will back all of what we sell and will provide a full refund within 30 days if not satisfied. We accept PayPal and all major credit cards.
Shipping & Returns
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes you bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you of your refund via e-mail once we've received and processed the returned item.
Shipping
We ship domestically and internationally.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
If shipping is not estimated please contact us at: sales@medproequipment.com for assistance.